Terms & Conditions

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Effective Date: [10-04-2026]
Website: [https://www.activeportexports.com/]
Company Name: Active Port Exports

Welcome to Active Port Exports. These Terms & Conditions govern your use of our website and services. By accessing this website, sending an inquiry, requesting a quote, placing an order, or using our services, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. About Us

Active Port Exports is a manufacturer and exporter of sportswear, custom apparel, and related products. We work with brands, wholesalers, retailers, distributors, teams, and international buyers.

2. Use of Website

By using our website, you agree that:

  • You will use the website only for lawful purposes
  • You will not misuse, damage, or disrupt the website
  • You will not attempt unauthorized access to the website, server, or related systems
  • You will not copy, reproduce, or exploit website content for commercial use without written permission
  • You will provide accurate information when submitting inquiries or contacting us

We reserve the right to restrict or terminate access to the website if any misuse is detected.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, details, and other content on our website are accurate. However:

  • Product images may vary slightly due to screen settings, lighting, or display differences
  • Sizes, colors, materials, and finishes may vary slightly in custom manufacturing
  • Product availability may change without notice
  • Custom orders may differ according to approved specifications

All product information is provided for general guidance and business communication purposes.

4. Quotes and Pricing

Any quote provided by Active Port Exports is subject to change unless confirmed in writing.

Prices may vary based on:

  • Product type
  • Quantity
  • Customization requirements
  • Fabric or material selection
  • Branding and labeling needs
  • Packaging requirements
  • Shipping method and destination

A quote does not create a binding agreement until both parties confirm the order terms.

5. Orders and Order Acceptance

All orders are subject to review and acceptance by Active Port Exports.

We reserve the right to:

  • Accept or reject any order request
  • Request additional information before confirming an order
  • Refuse orders that do not meet our production, payment, or compliance requirements

An order will be considered confirmed only after final agreement on specifications, pricing, quantity, payment terms, and any other required details.

6. Custom Manufacturing

Because Active Port Exports provides custom sportswear and private label manufacturing, the customer is responsible for ensuring that all submitted details are correct, including:

  • Designs
  • Logos
  • Sizes
  • Colors
  • Labels
  • Packaging instructions
  • Product specifications

Once custom production is approved and started, changes may not be possible or may result in additional charges and delays.

7. Samples

If samples are requested, sample charges, development charges, and shipping costs may apply.

Samples are produced to help confirm style, quality, design, and fit before bulk production. Minor differences between samples and final bulk production may happen within normal manufacturing standards.

8. Payment Terms

Payment terms will be shared and agreed upon before order confirmation.

Unless otherwise agreed in writing:

  • Payment must be made according to the confirmed invoice or agreement
  • Production may not begin until the required advance payment is received
  • Final shipment may be held until full payment is completed

Any bank charges, transfer fees, taxes, duties, or related transaction costs are the responsibility of the buyer unless agreed otherwise.

9. Production Time and Delivery

Production timelines and delivery schedules are estimates unless clearly confirmed in writing.

Delivery may be affected by:

  • Order size
  • Material availability
  • Approval delays
  • Public holidays
  • Shipping schedules
  • Customs clearance
  • Events beyond our control

We will make reasonable efforts to meet agreed timelines, but we are not liable for delays caused by circumstances outside our reasonable control.

10. Shipping and Import Responsibility

For international orders, the buyer may be responsible for:

  • Import duties
  • Customs taxes
  • Clearance charges
  • Local compliance requirements
  • Any documentation needed in the destination country

The buyer is responsible for ensuring that imported goods comply with their local laws and import regulations.

11. Returns, Refunds, and Cancellations

Due to the nature of custom manufacturing, custom orders are generally non-returnable and non-refundable once production has started.

Returns or refunds may only be considered where:

  • A written agreement allows it
  • The issue is caused by a confirmed manufacturing error
  • The claim is submitted within a reasonable time after delivery

Order cancellations after approval may not be accepted. If accepted, costs already incurred may still be payable by the buyer.

12. Intellectual Property

All content on this website, including text, design, graphics, logos, layout, and branding, belongs to Active Port Exports unless otherwise stated.

Customers who provide logos, artwork, designs, or brand materials confirm that they have the legal right to use them. Active Port Exports is not responsible for any trademark, copyright, or intellectual property disputes arising from customer-provided materials.

13. Limitation of Liability

To the maximum extent permitted by law, Active Port Exports will not be liable for:

  • Indirect or consequential loss
  • Loss of profit
  • Business interruption
  • Delay caused by third parties
  • Website downtime or technical issues
  • Minor manufacturing variations within acceptable standards

Our total liability for any claim related to our products or services will not exceed the amount paid for the relevant order, unless otherwise required by law.

14. Website Content and Availability

We may update, change, or remove website content at any time without notice.

We do not guarantee that:

  • The website will always be available
  • The website will be free from errors or interruptions
  • All information will always be complete or current

Use of the website is at your own risk.

15. Third-Party Links

Our website may contain links to third-party websites for convenience or reference. We are not responsible for the content, services, policies, or actions of those external websites.

16. Privacy

Your use of this website is also subject to our Privacy Policy. By using our website, you also agree to the terms of our Privacy Policy.

17. Force Majeure

Active Port Exports will not be responsible for failure or delay in performance caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • War
  • Government restrictions
  • Labor disputes
  • Shipping disruptions
  • Power failures
  • Supply chain interruptions
  • Technical failures

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction of Active Port Exports, unless otherwise agreed in writing between both parties.

19. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

We encourage users and customers to review this page regularly.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us

Have questions about orders, fabrics, or custom designs? Reach out to the Active Port Exports team — we’re here to help with quick, reliable support for all your clothing and manufacturing inquiries.

Contact us

Phone

+923013444136

Email

info@activeportexports.com

Address

Zafarwal Road, Near CNG Station, Sialkot
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